David Horne, Burton On Trent

Lyndsey formed a lovely relationship with my Dad and was kind and supportive with my Mum despite Mums mood swings and increasing aggressive behaviour.
She was always reassuring and kept me well informed, appreciating my difficulties following surgery and not living locally. Her professional manner helped me make difficult decisions when it became apparent my parents needs couldn’t be met in their home. She trued so hard to support them in every aspect of being at home, but when safeguarding issues arose she didn’t flinch from taking the correct action.
I will never be able to thank her enough!